FAQ
How to make the payment?
This is the information of our company.
Bank Name: HSBC HK
Company Name: HONG KONG VICO HOME TECHNOLOGY CO., LIMITED
ACC No. (Account Number): 841-******-838
FPS ID (“FPS” ID): ********
Which materials can be chosen?
SSolid wood particle board
The structure is stable and resistant to deformation, suitable for wardrobe cabinets; it has medium moisture resistance and requires sealed edges.
Multi-layer solid wood board
Strong moisture resistance (preferred for bathroom cabinets with high humidity) and good nail holding power.
Oriented Strand Board
Its load-bearing and moisture-proof properties are 30% stronger than particle board, making it suitable for through-the-top cabinet doors and diamond window sill cabinets.
4 Must-Ask Questions for Custom Furniture in Hong Kong
We charge a $500 deposit when our designer comes for the site survey. This deposit will be credited as $800 towards your final payment, effectively giving you a $300 discount! This fee helps us identify serious clients, ensuring our designer can fully focus on your custom design.
Past experience shows that free surveys often lead to uncommitted clients. Now, our team treats you as a VIP, providing one-on-one service from measurement to installation, ensuring no waste of your time.
We understand budgeting is important for Hong Kong households, so we've designed a fair four-stage payment plan: $500 deposit → 60% production deposit → 30% upon delivery → 10% after final satisfactory inspection.
This ensures the factory has funds to start work, while you retain 40% of the payment until completion, allowing immediate feedback if anything is unsatisfactory during installation, protecting both parties.
ENF is currently the world's strictest environmental standard, with formaldehyde emission ≤0.025mg/L, which is indeed lower than that of a fresh apple (approx. 0.03mg/L).
Hong Kong homes are small with poor ventilation. We strongly recommend ENF board, especially for families with children and pets. Each board comes with an independent test report. Our own craftsmen use this board for their homes—it offers genuine peace of mind.
The production cycle is approximately 15-25 days, with the fastest completion in 15 working days! Our Dongguan factory uses smart production lines, supported by an 18-year experienced Hong Kong installation team. 95% of orders are completed on time.